The SMIS Service Level Agreement
(SLA) provides consultancy in the use of MIS software and the hardware requirements
necessary for its installation.
This enables Schools to receive site visits for consultancy and recommendations
in the use of MIS software and their relevant hardware requirements.
Technical Consultancy includes:
- Hardware
Specifications
- Network Infrastructure
- Network Assessment
- Backups and Data Recovery
Software Consultancy includes:
- Assessment and Reporting
- Timetabling
- Finance and Resources
- eRegistration and Attendance
- Monitoring Behaviour and Achievment